WE COMMIT WE DELIVER NO EXCUSES

Here at eModels we thrive on customer satisfaction and have a great reputation for this.

Please call us on 01782 409310 for any help or advice. Our dedicated team of model hobby experts are always here to help ;-)

At eModels we update our stock in real-time on a daily basis so you always know what is in stock and available. We do not use a shadow stock system so everything is available for next day delivery.

We take great care to ensure that you receive your order in perfect condition and we seriously pride ourselves on our packaging. All products are carefully inspected and then boxed to insure you receive them in excellent condition.


We have five delivery options to ensure your product gets to you just the way you like it.

1. Royal Mail Tracked® or Evri Tracked.

You will have the option at checkout.

Orders under £10.00 will be charged £3.95.

UK orders over £10.00 are only £4.99.

No matter how large or small the order is!

John Royal Mail

 

2. Fedex (Next Day Delivery, Tracked & Insured)

Fedex Next Day Delivery orders are only £8.95.

Fedex Delivery Option

Next Day Delivery orders must be placed before 2pm.

Orders placed on a Friday will not be shipped until the next working day which is a Monday for Tuesday delivery. If the Monday is a Bank Holiday then it will be shipped on Tuesday for Wednesday delivery.

Once your order is packed and ready for dispatch we will email you a tracking reference. Logging into your eModels accounts you will also be able to obtain your tracking reference.

To track your order please visit the UPS website: UPS Track & Trace Information

For any orders to outlying areas in the UK (postcodes beginning with BT, JE, GY, IM, KW, PO30-41 & ZE), you must not select UK mainland.

This service does not deliver on a Saturday or Sunday. If you would like Saturday delivery please call us on 01782 409310.

UPS Next Day Delivery is not 100% gauranteed.

For any further assistance please call us on 01782 409310.

3. DPD Express Parcel (Next Day Delivery, Tracked & Insured)

DPD Next Day Delivery orders are only £9.50.

John DPD

Next Day Delivery orders must be placed before 2pm.

Orders placed on a Friday will not be shipped until the next working day which is a Monday for Tuesday delivery. If the Monday is a Bank Holiday then it will be shipped on Tuesday for Wednesday delivery.

Once your order is packed and ready for dispatch we will email you a tracking reference. Logging into your eModels accounts you will also be able to obtain your tracking reference.

To track your order please visit the DPD website: DPD Track & Trace Information

For any orders to outlying areas in the UK (postcodes beginning with BT, JE, GY, IM, KW, PO30-41 & ZE), you must not select UK mainland.

This service does not deliver on a Saturday or Sunday. If you would like Saturday delivery please call us on 01782 409310.

DPD Next Day Delivery is not 100% gauranteed.

For any further assistance please call us on 01782 409310.

 

4. Collect from eModels

During the checkout process, you will also have the option to Collect from eModels and will exclude any shipping costs.

Collect from eModels

As soon as your order is ready for collection we will notify you by email or phone. You can then collect your order during our opening hours at the following address,

eModels Model Hobby Store
Unit 4, Mossfield Road
Longton,
Stoke-on-Trent,
United Kingdom,
ST3 5BW

Please click here to view our contact details.

eModels Cartoon logo

 

5. Overseas Delivery Costs

NOTE: WE CANNOT SEND AEROSOLS, ENAMEL PAINTS, TAMIYA PAINTS, MR HOBBY ACRYLIC PAINTS, THINNERS, SOME GLUES AND PUTTYS. Any overseas order that includes an aerosol or enamel paint will have this deleted from the order.

All charges can easily be calculated prior to checkout.

Simply press the shopping basket button and select your country from the drop down menu.

This method is shipped tracked, insured and fast express for your convenience.

For deliveries outside the UK VAT of 20% will automatically be deducted from the price.

Import duty may be applied by the receiving country's customs.

We reserve the right to use which service we feel is most appropriate.

Linda and john Postage

We reserve the right to use which service we feel is most appropriate.

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