If you cancel, you must return the goods to us at your own expense.  You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.

If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection.  If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.

This cancellation policy does not affect your legal rights

Faulty goods

If there is a problem with the goods, please contact us.  We will deal with the matter in accordance with your legal rights.

Contract

When you place an order to purchase a product from eModels.co.uk, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.

Changes to these terms

These terms were last changed on [18th Jan 2012].

These terms apply to your order.  We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.

Please don't forget to put your order number when returning a product.